Australia Visa and Citizenship Enquiries – Important Information

Visa and Citizenship Enquiries – Important Information The Australian High Commission does not handle visa or citizenship enquiries and cannot provide updates or advice on visa applications. If you miss a call from the High Commission, do not call back—they will contact you directly. contact us

All visa and citizenship matters are managed by the Department of Home Affairs. Visit their website for general information, to apply for visas or citizenship via ImmiAccount, or to check visa status through the Visa Entitlement Verification Online system. For help selecting a visa, use the Visa Finder tool.Department of Home Affairs’ website If your query is complex or not answered online, call the Global Service Centre at +61 2 6196 0196 (Mon–Fri, 9am–5pm AEST). For professional help, consult a registered migration agent listed on the Office of the Migration Agents Registration Authority website.Visa Finder You can apply for Refugee and Humanitarian visas using Form 842 via an immigration office outside Australia. Immi Card and biometric collections are managed through specific procedures—contact IOM in Islamabad or visit VFS Global for more info. Office of the Migration Agents Registration Authority . Always be cautious of immigration scams and avoid providing false information, which could lead to visa refusal and future bans. For reports of suspicious immigration activity, submit an anonymous tip to Border Watch. Visit the Department of Home Affairs website for complete and accurate guidance.